Publication Details
Abstract
The study examined the assessment of business manager’s conflict resolution skills and
organizational productivity of textile industries in Nigeria. In order to carry out this study, two
specified research objectives were drawn from which null hypotheses were formulated and
used for the study. The research design for this study is an Expost Facto design. The
population of the study consisted of all business in South-South and South West geo-political
zones in Nigeria. A sample of 1325 textile business managers was used for the study using
Yaro Yamane out of the population. The instrument used for data collection was
questionnaire. The instrument was validated by two experts in Test and Measurement,
University of Calabar, Calabar. Crombach Alpha reliability technique was used for testing the
reliability of the instrument and reliability index of .77 was realized, hence the instrument was
regard as being reliable. Data from 1325 completed questionnaires was subjected to pearson
products correlation analysis. The findings showed and concluded that there is significant
relationship between business manager’s conflict resolution skills and organizational
productivity of textile industries in Nigeria. The organization’s management and other
organization should employ the use of integration method of managing conflicts because of it
enormous advantages over other methods. Since organizational performance is a function of
conflict management, its mechanism in organization should be straighten more in order to
further the improvement in the organization’s performance
organizational productivity of textile industries in Nigeria. In order to carry out this study, two
specified research objectives were drawn from which null hypotheses were formulated and
used for the study. The research design for this study is an Expost Facto design. The
population of the study consisted of all business in South-South and South West geo-political
zones in Nigeria. A sample of 1325 textile business managers was used for the study using
Yaro Yamane out of the population. The instrument used for data collection was
questionnaire. The instrument was validated by two experts in Test and Measurement,
University of Calabar, Calabar. Crombach Alpha reliability technique was used for testing the
reliability of the instrument and reliability index of .77 was realized, hence the instrument was
regard as being reliable. Data from 1325 completed questionnaires was subjected to pearson
products correlation analysis. The findings showed and concluded that there is significant
relationship between business manager’s conflict resolution skills and organizational
productivity of textile industries in Nigeria. The organization’s management and other
organization should employ the use of integration method of managing conflicts because of it
enormous advantages over other methods. Since organizational performance is a function of
conflict management, its mechanism in organization should be straighten more in order to
further the improvement in the organization’s performance
Keywords
Assessment of Business Manager’s Conflict Resolution Skills and Organizational Productivity