The objective of the study is to analyze the infrastructural challenges of internet banking as per gender and computer awareness of customers. This empirical research was carried on in the Karachi, Pakistan. Set of questions as adopted from literature and 5 point likert scale was picked as dimension scale. Information was accumulated by utilizing Google form which were sent out by emails to the participants. 300 valid questionnaire samples were accumulated and put into SPSS and MS succeed for the evaluation. Data evaluation consisted of easy frequency circulation, mean+SDand mode of various variables. Information existed in the form of tables. It was indicated from the results that 60/258 males had not done any computer course and they strongly agreed for banks` websites were easily accessible (36/258), service was very easy to use (36/258), user-friendly (30/258), very reasonable (30/258), reliable (10/258), easily available (30/258), cost effective (30/258), efficient (31/258) and easier as compared to traditional banking (31/258). At the same time, all females (42/42) had not done any computer course and most of them agreed for the above mentioned characteristics of the online banking. When there is the communication space between the client and business person and customer don`t get the wanted product/service or the client is not aware of the product/service; in this situation consumer change his/her choices concerning the products/services. As a result, in the talked about scenario, manufacturer or service provider requires to reduce the gap with his consumer to make sure that he might have understanding regarding the client's demand. On the very same time, if the client don`t understand about the product/service and its features, it is incredibly required to conscious him/her with the detailed knowledge about. This study is going to play the function of bridge in between the customer and provider in regards to consumer's concerns with electronic banking. This study can be carried out at the bigger sample dimension (with varied demographics in regards to geographical areas) for even more precise outcomes and verdict. Originality: Beatrice in 2017 administered a study on the obstacles faced by the internet banking in which the information was accumulated from branch supervisors, branch supervisors, customer service police officers, tellers and credit history police officers. Since, the data was collected from the authorities of banks and because scenario, consumers were not considered. In the heaviness of stated point, the author has left the pointers for future that this job can be further prolonged by conducting the exact same research in the consumers 'way of looking [1]. This study is the expansion of Beatrice's work.